Switch or repair your device — anytime, any reason

Broken? Or simply wanting a change? CelcomDigi Protect+ by AppleCare Services provides you the flexibility to switch your device to any color for any reason anytime. No questions asked! If the screen is broken, you may also choose to replace your cracked screen.

Start a request

*Device repair is provided by Bolttech as a separate services to CelcomDigi Protect+ by AppleCare Services, please see Term and Conditions for more details.

Here’s how it works

Submit your request online in just a few steps. Switch your device, repair your screen, or replace your battery (if below 80% health) — quick, easy, and hassle-free.

Make the switch in just a few easy steps

Fast, easy, and convenient — so you’re always connected.

Two arrows around a device that shows how the switch process allows users to always have a device.

Select a service

Select the service you would like to request - Device Switch, Device Repair or Battery Replacement

A finger selecting an option on a keyboard.

Choose your preferred device

You have the flexibility to choose your preferred device, ranging from Identical device to Like-for-Like (same model, different color). Terms apply.

Punctuation marks above a device to describe a state of a device.

State of current device

Provide some basic details on the current condition of your device.

A pin point on a location that explains that we deliver the device where customers ask us to.

Delivery details

Provide a residential or office address for the device to be sent to you.

An invoice with a dollar that shows how much customers need to pay.

Payment details

Enter your credit card details or select bank transfer. Device Switch and repair are subject to service fees, while Battery Replacement is a complimentary service provided as part of the program plan. Terms apply.

At bolttech, we offer two simple choices for you to make a switch:

Phone repairing with a screw driver.

Device Repair

Be worry-free. "Broken? Cracked? Device slowing down? Black spots? No problem. We will repair it for you with no question asked."

Phone repairing with a screw driver.

Battery Replacement

Request for a battery replacement when your battery’s health level drops below 80%

Frequently asked questions

Bolttech Device Care offers worry-free services that provide customers with ultimate flexibility and peace of mind, allowing them to address their needs anytime, with no questions asked.
This program is exclusively for Bolttech postpaid customers who purchase new devices with Bolttech starting 1st January 2024. This program is also open to Bolttech Business under the Corporate, Company and SME segments.
This program covers smartphones, tablets, and smartwatches, with coverage currently available for select devices.
The benefits of Bolttech Device Care include:

Device Switch / Replace
Replace your device with a Like-for-Identical or Like-for-Like device.

Device Repair
Repair your device when it is damaged or malfunctioning.
This program allows customers to replace their mobile devices with Like-for-Identical and Like-for-Like devices*.

Like-for-Identical
Replace with an identical device—same brand, model, memory capacity, and color.

Like-for-Like
Replace with a like-for-like device—same brand, model, memory capacity, but with a different color.

*Subject to device availability.

Start a request